Insurance Claims Adjuster - Research Survey (ONET Occupation Study)

About this study

Mercor is building a new, more accurate version of ONET — the U.S. government's framework for describing occupations and the tasks they involve. We are gathering input directly from experienced practitioners to improve how the work of insurance claims adjusters, examiners, and investigators is described.

What you'll do

• Complete a one-time online survey/interview about your day-to-day work as an insurance claims adjuster, examiner, or investigator. It takes up to 30 minutes.

• There may be an optional follow-up survey, task, or short interview afterward, which would be paid separately.

Pay

• Pay is set in proportion to the expected hourly wage for claims adjusters, examiners, and investigators~. The initial task is~ 30 minutes, so it pays roughly half an hour at that rate, with the potential for additional paid tasks later.

Who we're looking for

• 2+ years of experience working specifically as an insurance claims adjuster, examiner, or investigator (SOC 13-1031.00 — Claims Adjusters, Examiners, and Investigators).

• U.S.-based.

• Currently employed in the role, or employed in the role recently — we are not looking for people who left the profession many years ago.

• You must have actually held a claims adjuster, examiner, or investigator role. People with only general insurance or office exposure are not a fit unless they have genuinely worked in claims.

Reference for the occupation: https://www.onetonline.org/link/summary/13-1031.00