Sinhala Voice & QA Experts

Mercor is hiring on behalf of a leading AI company for Sinhala Voice & QA Experts. You will place and evaluate Sinhala-language voice conversations to help build and quality-check AI-powered voice agents.

This is a remote, hourly engagement open to candidates based in Sri Lanka, with an immediate start.

Responsibilities

• Make outbound calls in Sinhala following provided scenarios

• QA those calls for accuracy, tone, clarity, and naturalness

• QA other Sinhala conversations and flag linguistic or quality issues

• Provide clear written feedback

• Participate in check-ins as needed

Requirements

• Native or fluent Sinhala speaker

• Based in Sri Lanka

• Strong attention to detail

• Clear written communication

Nice to Have

• Customer service experience

• Data annotation / QA experience

Engagement Details

• Remote, hourly

• Immediate start — onboarding as soon as possible

• Short onboarding

• Ongoing scenario testing and QA