Travel Operations Expert

Role Title: Travel Operations Expert

Role Type: Contractor

Location: Remote

micro1 is engaging Travel Operations Experts to contribute valuable insights and hands-on expertise to a travel-related technology project for a customer. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.

Scope of Work Analyze and test realistic travel operations workflows using leading booking, reservations, ticketing, or hospitality platforms. Evaluate the performance of AI-supported travel tools and integrated applications by running real-world scenarios. Identify, document, and explain incorrect, inefficient, or unrealistic system outcomes using professional judgment. Provide clear, actionable feedback on usability, platform behavior, and industry-specific requirements. Suggest improvements and flag gaps based on operational best practices in travel, hospitality, or corporate travel management. Collaborate with project coordinators through concise written feedback and structured input forms.

Preferred Qualifications Substantial practitioner experience with travel operations, hospitality management, corporate travel, booking platforms, or reservation systems. Hands-on expertise with reservation, ticketing, or travel management platforms in actual workplace environments. Demonstrated ability to assess and explain the practical implications of platform features and workflow outcomes. Strong attention to detail and sound operational judgment in identifying errors or unrealistic scenarios. Exceptional clarity in written communication, including structured feedback and reporting. Familiarity with AI tools such as ChatGPT, Claude, or similar applications, or involvement in technology evaluation projects (nice to have). Experience participating in process improvement, workflow documentation, or digital transformation projects within travel or hospitality sectors (nice to have).